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write a short complaint letter to the online company from which you bought a book or DVD explaining that when it arrived in the post it was damaged , and what you would like to be done about it.
aide svp​

Sagot :

Réponse:

Hello Book Store , I've recently purchased a DVD from your store and when I received my DVD it was damaged and I would like a refund or to speak to the manager of the store .

Thank You .

-customer